Keep your website and business software looked after
A care plan for the software you rely on. It says what we look after, whose name each account is in, how you ask for help and how quickly we answer, and which small changes are included.
Priced for your project, in writing, before any work starts.
What you get
Clear about what is covered
The systems and versions we look after, the accounts, and who is responsible for what, listed in the plan.
Updates on a schedule
Software, add-ons and content updated regularly, and checked afterwards.
Monitoring and fixes
Checks and alerts, and a clear way to report a problem and get it fixed.
Backups you can restore
What is backed up and for how long, with regular checks that a restore really works.
AI and data care
AI usage and answer quality checked, connections kept working, and failed data refreshes fixed.
Small changes included
A set amount of edits and changes; larger work is priced separately.
Care for the systems you use
- Website and landing-page care
- Updates, technical checks and maintenance. Content and campaigns can be added through a digital marketing plan.
- App and AI care
- Support for your app, its connections and its AI providers.
- Dashboard and integration care
- Checks that data refreshes, connections kept working, and support for your reports.
How it works
List the systems, the access and how they are run today.
If we did not build it, we check it first and fix what is needed before support starts.
Confirm what is covered, the hours, how fast we respond and the monthly cost.
Checks and support begin, and we review the plan with you at regular intervals.
Questions people ask
Can you support something you did not build?
Often, yes. We first check the system, its code, access, licences and how it runs. Any fixes it needs, and what “working” means, are settled before support starts.
Is hosting included?
It depends on the plan. Your plan says whether hosting, AI usage, backups and other licences are included or paid separately.
Do you offer round-the-clock support?
Not as standard. Each plan sets its hours and response times, and a general care plan does not include round-the-clock emergency cover.
Who owns our accounts and data?
You do. Your business accounts and data stay under your control. Access, handover, licences and anything not covered are written into the plan.
Tell us what you need
We reply within one working day, and you get a price in writing within 48 hours of our call. No obligation.